Q: What satellite is AURN carried on? A: AURN is on Galaxy IV. ........................................................................................................................................................ Q: How can I find the satellite coordinates for Galaxy IV? A: You can find the Galaxy IV coordinates for your location by logging onto: http://www.nprss.org/custsupport/elevation_calc.cfm ........................................................................................................................................................ Q: What size antenna (dish) does AURN recommend? A: AURN recommends a 3.8 meter (12 foot) antenna (dish) however in some cases a 3.0 meter (10 foot) antenna (dish) will work. ........................................................................................................................................................ Q: What type of LNB do I need? A: AURN Satellite reception requires a PLL (phase locked loop) digital ready LNB. ........................................................................................................................................................ Q: What polarity is used for AURN? A: All AURN programs are received on horizontal polarity. ........................................................................................................................................................ Q: What type of receiver does AURN use? A: AURN uses a Comstream ABR-202. An older Comstream ABR-200 may also work. ........................................................................................................................................................ Q: What lights should be illuminated on the receiver? A: The three lights on front should all be green and on solid (not flashing). If any lights are red it indicates a fault condition, contact AURN tech support. ........................................................................................................................................................ Q: My SYNC light is flashing, what does this mean? A: A flashing SYNC light indicates the receiver is receiving a marginal signal. Have antenna (dish) alignment, cable, and LNB checked. ........................................................................................................................................................ Q: What is sun fade (sun spots) and when does it occur? A: Sun fade (sun spots) is a naturally occurring phenomenon that happens twice a year (spring & fall). Sun fade (sun spots) will cause a loss of satellite signal for a short time (3-5 min) due to the alignment of the sun and the receiving antenna (dish). ........................................................................................................................................................ Q: How can I tell when my reception will be effected? A: You can determine when sun fade (sun spots) will effect your location by checking the web site at: http://www.nprss.org/custsupport/outages.cfm ........................................................................................................................................................ Q: Does AURN provide relay closures during the News and Sports broadcasts? A: Yes, AURN provides a relay closure at the beginning and the end of every News and Sports feed. ........................................................................................................................................................ Q: What do I do if I have trouble receiving AURN programming? A: Affiliates with reception problems should contact tech support at: 1-800-456-4211 ........................................................................................................................................................ Q: My satellite system is down can I still get AURN programming? A: AURN has limited dial-up capability, contact tech support for details.