Q: What satellite is RPMS carried on? A: RPMS is on Galaxy IV. ........................................................................................................................................................ Q: How can I find the satellite coordinates for Galaxy IV? A: You can find the Galaxy IV coordinates for your location by logging onto: http://www.nprss.org/custsupport/elevation_calc.cfm ........................................................................................................................................................ Q: What size antenna (dish) does the RPMS recommend? A: RPMS recommends a 3.8 meter (12 foot) antenna (dish). ........................................................................................................................................................ Q: What type of LNB do I need? A: RPMS Satellite reception requires a PLL (phase locked loop) digital ready LNB. ........................................................................................................................................................ Q: What polarity is used for RPMS? A: The RPMS is received on horizontal polarity. ........................................................................................................................................................ Q: What type of receiver does RPMS use? A: RPMS uses a Comstream ABR-202. ........................................................................................................................................................ Q: What lights should be illuminated on the receiver? A: The three lights on front should all be green and on solid (not flashing). If any lights are red it indicates a fault condition, contact RPMS tech support. ........................................................................................................................................................ Q: My SYNC light is flashing, what does this mean? A: A flashing SYNC light indicates the receiver is receiving a marginal signal. Have antenna (dish) alignment, cable, and LNB checked. ........................................................................................................................................................ Q: What is sun fade (sun spots) and when does it occur? A: Sun fade (sun spots) is a naturally occurring phenomenon that happens twice a year (spring & fall). Sun fade (sun spots) will cause a loss of satellite signal for a short time (3-5 min) due to the alignment of the sun and the receiving antenna (dish). ........................................................................................................................................................ Q: How can I tell when my reception will be effected? A: You can determine when sun fade (sun spots) will effect your location by checking the web site at: http://www.nprss.org/custsupport/outages.cfm ........................................................................................................................................................ Q: Does the RPMS provide relay closures for automation? A: Yes, the RPMS provides a relay closure at the beginning of each local spot break. ........................................................................................................................................................ Q: What do I do if I have trouble receiving the RPMS? A: Radio One owned stations should call (301)306-1030. All other affiliates call 1 (800) 456-4211 EXT. 4070 or 4061. ........................................................................................................................................................ Q: My satellite system is down can I still get the RPMS? A: Most likely, YES, by either an ISDN connection or a temporary Dial-up connection. Contact RPMS tech support for more information.